OUR RETURN POLICY
Every order and sale is handled with care.
My goal is for you to be completely thrilled with your purchase! Please read below to see how we can help you.
Returns and exchanges
All items are made to order, which means that all prints and products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.
However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 7 days of product delivery.
Please open and check your prints immediately upon receiving them. We accept print returns and exchanges within 7 days of receipt. If you do not reach out within 7 days, we will be unable to make a return, so please be prompt! Please get in touch with our team using the contact form and provide a clear photo showing the issue.
Once your return is received and inspected, we will send you a response by email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed on the same method of payment you initially used for your order within 5 business days of reception. We will refund the amount paid for the item(s) EXCLUDING any original shipping costs.
If you are not approved, the refund will not be processed. Your products will be returned to you as is.
My artwork arrived damaged/was not delivered/was lost or stolen from my doorstep. Can you help with this?
We are not liable for any mishandling or failed delivery by the shipping service (USPS or UPS, domestically or internationally), and we are not liable for any damage incurred post-delivery.