How can I contact the store owner?

Please email us at joanne@joannegrantart.com.

Where is my order shipping from?

Original art is packaged and shipped out from my studio in Pennsylvania, USA.  All other merchandise is printed and shipped from a third party printer.  

How much does shipping cost?

We are offering flat rates at $4.25 for original art shipped from my studio to other postal codes in the US. Other parts of the world vary depending upon your location.

My chosen printing partner has their own shipping rates which will be reflected in your cart at checkout.

When will my order ship out?

Original Artwork - Each order is packaged with great care and attention to keeping the artwork safe.  Therefore, each order may take up to 3 days to leave the studio.

Prints and other items are made to order and typically ship within 5-7 business days. 

How long does shipping take?

Estimated shipping times are as follows: 

North America: 1-2 weeks

Europe: 2-4 weeks

PLEASE NOTE: in the midst of the COVID-19 pandemic, we have no idea how reliable shipping services will be throughout the year. We offer NO guarantees that items will arrive in a timely fashion.

Can I return or exchange my item?

We don't offer returns, refunds, exchanges, or cancellations for original artwork. 

But please contact us at the email listed above if there is any problem with your order.